Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed immediately. Please contact our support team within 1 hour if you need to make changes.
Do you offer international shipping?
Yes, Shona Joy ships to most destinations worldwide via DHL Express. Shipping costs and duties are calculated at checkout.
What should I do if an item is out of stock?
You can sign up for 'Back in Stock' notifications on the product page to be alerted via email when your size becomes available again.
How do I care for my Shona Joy garments?
Care instructions vary by fabric. Please check the internal care label on your garment or the 'Care' tab on the product description.
Are your bridesmaid dresses available for pre-order?
Select core styles are available for pre-order to ensure your bridal party has matching silhouettes and dye lots.